ERP integration, B2B features, and site rescue for life sciences leader
The client
MP Biomedicals is a global life sciences and diagnostics company serving universities, labs, healthcare institutions, and government agencies with high-purity chemicals, research tools, and laboratory equipment. With operations spanning North America, Europe, and Asia, MP Biomedicals needed a reliable, scalable eCommerce solution to support regional workflows and back-office integration.
Magecom was engaged to stabilize and transform the Magento 2 platform into a robust B2B commerce engine to align with the company’s scientific and operational complexity.
B2B
Pharmaceuticals
Business challenges & solutions
Magento M2 stabilization
ERP & document workflow integration
B2B geo‑targeting and custom quoting
Magento M2 stabilization
The challenge
MP Biomedicals’ existing Magento 2 implementation was plagued by technical debt, performance instability, and critical functionality gaps that limited usability and posed risks to business continuity. With global teams dependent on the platform, every disruption affected both business operations and client trust.
Our solution
Magecom conducted a full technical audit to rebuild core infrastructure with focus on long-term stability. Deployment processes were restructured using Jenkins and the platform was migrated to AWS for enterprise-level performance and scalability. Foundational bugs were resolved, modules refactored, and critical updates applied so the platform can serve as a dependable backbone for future improvements.
“Magecom brought immediate clarity. Their ability to quickly stabilize and then enhance the platform has been key to restoring internal confidence and improving client experience.”
ERP & document workflow integration
The challenge
The business required real-time product and pricing sync from INFOR M3 ERP, and automated handling of compliance documentation from INFOR Docs. Without these integrations, regional teams had to rely on manual updates and fragmented workflows that slowed down critical operations.
Our solution
Magecom integrated both INFOR M3 and INFOR Docs into Magento, to create seamless data flows between ERP, document management, and storefront, with products, pricing, and certificates of analysis synching in real time, to give buyers up-to-the-minute status updates and downloadable compliance documentation, directly from within their account.
“Building bridges between critical back-office systems and the digital storefront was essential for efficiency, but for trust and regulatory compliance, too.”
B2B geo‑targeting and custom quoting
The challenge
MP Biomedicals needed multi-region capabilities to support localized catalogs, pricing, and customer groups. Sales teams spanning multiple countries required a quoting system to manage complex orders and generate proposals within their integrated CRM workflow.
Our solution
Magecom developed a two-tier geo-targeting system to route users to the appropriate regional store and pre-assign pricing and documentation settings. We integrated Zoho CRM to manage quote requests and customer communication to create a fluid sales cycle, from storefront to CRM, and back.
MP Biomedicals turned to Magecom for end-to-end digital support, transforming an unstable Magento build into a high-performing B2B solution ready to scale across global regions.
About us
How we own it
We love crafting success stories, one business at a time.
Success can mean many things. Yet, one of our favorite definitions is the peace-of-mind that comes from working with a true partner agency. With people who speak the same language to simplify the complex, and who always deliver on their promises. Our clients benefit from the highest-value e-commerce consulting and technical talent available anywhere in the market.
12 years in e-commerce
Organizational maturity is driven by processes.
Smart companies select a partner agency that demonstrates strong operational processes, along with the expertise to adapt them for specIfic client needs. We've enabled successful online sales operations across a range of industries and verticals, with clients leveraging our broad experience and deep knowledge base to enhance their market position and become trendsetters within their niche.
Engineering the future
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The right technology can elevate your business to new heights. But you need an efficient and highly-effective technical partner to make it work. Our e-commerce experience runs broad and deep. From marketing automation to conversion optimization, and from business workflows to back-office system integrations, the solutions we deliver help you grow revenue and marketshare while reducing your total cost of ownership.
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