ERP integration & B2B experience for high-end leather buyers
The client
Garrett Leather supplies high-end Italian leather to interior designers, luxury furniture makers, and manufacturers around the world. Known for quality and craftsmanship, and with a growing base of international B2B clients, Garrett needed to stablize the e-commerce platform to better manage custom pricing, sample-requests, and key back-office integrations.
Magecom joined as a rescue partner to stabilize and modernize their website to align it with client expectations and market positioning.
B2B
Luxury interiors
Business challenges & solutions
Platform stabilization for global B2B sales
SAP ERP integration with real-time data sync
B2B invoicing and sample-requests
Platform stabilization for global B2B sales
The challenge
Garrett Leather’s B2B site suffered from critical performance issues and had become inconsistent and unreliable. Chronic bugs and downtime impacted operations and crippled the B2B client experience.
Our solution
Magecom conducted a deep technical review to stabilize Garrett’s platform and rebuilt key infrastructure components to ensure uptime, performance, and scalability. Our efforts stabilized site performance, revived Garrett’s B2B customer experience, streamlined operations, and layed a robust foundation for future development.
“With Magecom’s help, we transitioned from constant firefighting to confident platform growth. We really appreciate Magecom’s consistent communication, structured weekly meetings, and overall organization. We’re confident in their planning and delivery.”
SAP ERP integration with real-time data sync
The challenge
Without a proper SAP integration, Garrett’s Magento site was disconnected and required manual updates for customer data, pricing, and inventory, limiting automation and opening the door for flawed data and delayed orders.
Our solution
Magecom integrated SAP ERP to enable a two-way sync of customers, products, inventory, and pricing to ensure accurate data across systems, streamline operations, and reduce manual waste across internal teams.
“We focused on aligning Garrett’s digital workflows with their ERP-driven operations to ensure that their online store could act as an extension of their internal processes, effortlessly and in real time.”
B2B invoicing and sample-requests
The challenge
Garrett needed custom features to fortify their B2B sales process, particularly around customer-level pricing, invoice handling for material sales, and their proprietary sample-request system.
Our solution
Magecom implemented logic for customer groups, dynamic pricing, ERP invoices, and Garrett’ sample-request system that allows designers and manufacturers to order and track samples through the storefront. Such features enhanced user experience and supported internal workflows.
Garrett Leather brought Magecom on board to rescue and reengineer their leather wholesaling platform into a dependable, ERP-integrated B2B commerce engine tailored for premium commerce.
About us
How we own it
We love crafting success stories, one business at a time.
Success can mean many things. Yet, one of our favorite definitions is the peace-of-mind that comes from working with a true partner agency. With people who speak the same language to simplify the complex, and who always deliver on their promises. Our clients benefit from the highest-value e-commerce consulting and technical talent available anywhere in the market.
12 years in e-commerce
Organizational maturity is driven by processes.
Smart companies select a partner agency that demonstrates strong operational processes, along with the expertise to adapt them for specIfic client needs. We've enabled successful online sales operations across a range of industries and verticals, with clients leveraging our broad experience and deep knowledge base to enhance their market position and become trendsetters within their niche.
Engineering the future
We believe technology should serve people, and not the other way around.
The right technology can elevate your business to new heights. But you need an efficient and highly-effective technical partner to make it work. Our e-commerce experience runs broad and deep. From marketing automation to conversion optimization, and from business workflows to back-office system integrations, the solutions we deliver help you grow revenue and marketshare while reducing your total cost of ownership.
Request custom pricing
Every solution we deliver is shaped by your goals and the realities of your operations. Share the key details of your project and our team will provide a tailored proposal that reflects the true scale of your requirements. You’ll get clarity, not guesswork - and a pricing model that aligns with measurable business value.